The sprawling, chaotic streets of New Eridu are about to get a new kind of order—or perhaps a new kind of chaos. HoYoverse has pulled back the curtain on the next wave of agents destined for the urban labyrinth, and they hail from one of its most enigmatic factions: the Krampus Compliance Authority. Fresh from the teasers of the upcoming Version 2.3 and beyond, two figures step into the limelight: the venom-tongued customer service representative, Dialyn, and the mysterious, striking master known as Banyue. Their arrival signals a significant shift for the Proxies navigating the perilous Hollows, hinting at deeper intrigues within the TOPS Alliance and the unresolved mysteries of places like Waifei Peninsula and Suibian Temple.

zenless-zone-zero-unveiling-krampus-compliance-authority-s-new-agents-dialyn-banyue-image-0

For combat strategists and Proxy teams, Dialyn represents a thrilling breakthrough. She is confirmed as an S-Rank Stun Agent, but she breaks the established elemental mold. She is neither a Fire nor a Lightning specialist, finally offering a powerful, top-tier control option for teams built around other damage types. Her affiliation with the Krampus Compliance Authority—a shadowy group operating under the TOPS Alliance's banner—immediately ties her to previous plot threads. Veterans will recall Agent Zhao's deployment to investigate the Porcelumex incidents on Waifei Peninsula, a mission that first brought this mysterious bureau into focus. Dialyn's presence in Failume Heights raises urgent questions: Is the KCA expanding its operations? What new regulations or interventions are they planning for the city's volatile Proxy scene?

However, Dialyn's professional title of "customer service rep" is a masterpiece of ironic understatement. The intelligence gathered paints a picture of an agent who is, to put it mildly, a handful. Colleagues and clients alike describe a personality dripping with sarcasm and venom. She is notorious for blatantly overstepping her authority, even when dealing with her superiors, and has a particular talent for trolling the very customers she's supposed to assist. In a city full of colorful personalities, from the mischievous to the unhinged, Dialyn might just give the infamous Sparkle a run for her money in the 'agent most likely to cause diplomatic incidents' category. Her reported catchphrase perfectly encapsulates her approach: “A complaint? Hey, don’t get too worked up~ Considering you looked a bit pale, that was a special service to get some color back in your face.”

If Dialyn is the sharp, unpredictable edge of the KCA, then her colleague Banyue is its enigmatic, formidable core. His design—a fusion of disciplined austerity and contained power—immediately sparked theories. Despite his appearance, which strongly suggests a lineage or past connection to the Suibian Temple (a fact underscored by Ju Fufu addressing him with the respectful "shifu"), Banyue is firmly listed as a Krampus Compliance Authority agent alongside Dialyn and Zhao. This contradiction is the source of intense speculation within the Proxy community. The prevailing theory suggests Banyue was once a disciple, or even a master, at the Yunkui Summit, but left the order for reasons unknown. His current allegiance to the bureaucratic KCA is a puzzle the community is eager to solve.

From a gameplay perspective, Banyue's role is equally significant. He is introduced as a new Rupture agent, a damage type that excels at breaking enemy defenses. This announcement sent waves through the meta, particularly for fans of the existing Rupture specialist, Lucia. The immediate question on every team-builder's mind is: does Banyue's arrival herald a new BiS (Best-in-Slot) team composition centered around him and Lucia? Or, more intriguingly, will the Krampus Compliance Authority faction receive its own dedicated support buffer, creating a powerful mono-faction team? His combat style is hinted to be brutally efficient. Ju Fufu's anecdote offers a glimpse: “That day, I was sweeping around the temple when Banyue shifu walked by and said my technique was weak and my focus scattered. Then suddenly he struck—crack! Just like that, super quick.” The story concludes with Ju Fufu having already accepted the apology, suggesting these 'lessons' are a common, if startling, occurrence.

The roadmap from HoYoverse outlines a packed schedule of new faces. From Version 2.3: Memories of Dreams Bygone onward, players can anticipate meeting:

  • Lucia

  • Yidhari

  • Dialyn

  • Banyue

  • Zhao

  • Ye Shunguang

While Dialyn and Banyue are confirmed for this sequence, it remains unclear if both will debut in 2.3 or if one will be held for the secrets of Version 2.4. Their simultaneous reveal, however, strongly indicates their stories and roles are interlinked. The Krampus Compliance Authority is clearly moving its pieces across the board of New Eridu. For veteran Proxies, the message is clear: the game is changing. The straightforward days of battling Ethereal and dealing with rival agencies are giving way to a more complex landscape where bureaucratic power, hidden pasts, and factions within factions dictate the rules of engagement. As the city holds its breath, all eyes are on Dialyn's next sarcastic remark and Banyue's next swift, instructive strike.